Submit a claim

We make claim submission easy! Select your preference.

Website

Visit your secure online mybluecross account to submit most claim types.

Mobile app

Download our mybluecross® mobile app for iPhone or Android devices and submit claims for vision, prescription drug and a range of extended health services.

Paper

Download applicable claim form(s) and once completed and signed:

• Mail to Manitoba Blue Cross at PO Box 1046 Stn Main, Winnipeg, Manitoba R3C 2X7
• Drop it into the secure 24-hour claim box outside our building at 599 Empress Street, Winnipeg, Manitoba
• Fax to 204.772.1231.

• For life and disability claims ONLY, fax to 204.788.5591 or send by email.* (All other claims must be submitted through your mybluecross online account, in person, by mail or by the claims fax number noted above.)

For your claim to be processed, a copy of your receipt(s) and all other supporting documentation must be attached.

Claims eligible for member online submission

• Ambulance
• Dental
• Extended health products (e.g. hearing aid, CPAP machine)
• Extended health services (e.g. athletic therapy, massage therapy)
• Health Spending Account (HSA)
• ~Check your coverage in your online account to confirm your HSA claim payment type (automatic or on request) and minimum payment amount.
• ~If you have an automatic claim payment plan, you do not need to request reimbursement. Manitoba Blue Cross will automatically reimburse you for remaining unpaid balances from a previously submitted health or dental claim or when you reach your HSA’s minimum payment amount.
• ~If you have an on-request claim payment plan, you can request reimbursement for unpaid balances of a health or dental claim when prompted during the claim submission process or you can request reimbursement for outstanding balances from previously submitted health or dental claims using the Request an HSA payment feature in your online account.

• Hospital
• Prescription Drugs
• Travel*
• Vision
• Wellness Spending Account

*CanAssistance, our emergency travel assistance provider, processes travel claims on behalf of Manitoba Blue Cross. Visit How to submit a travel claim for more information.

Life and disability claims

Life and disability claims are not eligible for online submission.

To submit an application for disability benefits, an employee’s statement, employer’s statement AND attending physician’s statement are required. To make a claim, please download the applicable claim form(s) here and once completed and signed:

• Mail to Manitoba Blue Cross at PO Box 1046 Stn Main, Winnipeg, Manitoba R3C 2X7
• Drop it into the secure 24-hour claim box outside our building at 599 Empress Street, Winnipeg, Manitoba

• Submit via email*

• Fax to 204.788.5591

Please note: This fax number and email address can only receive life and disability claims. All other claims must be submitted through your mybluecross online account, in person, by mail or by the standard claims fax number noted above.

*By submitting a claim via email, you acknowledge and confirm that you are aware that email is not a secure medium where privacy can be ensured, and that complete security and confidentiality is not possible at this time. Your confidential use of email cannot be guaranteed, and you acknowledge that information transmitted via email may be subject to access by, or disclosure to, other persons. Without limiting any other disclaimer herein, Manitoba Blue Cross shall not be responsible or liable for any harm that you or any other person may suffer in connection with any such breach of confidentiality or security.